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3air token presale — KYC and AML


3air token presale — KYC and AML

3air token presale if fully compliant with local regulations and seeks to be compliant in as many jurisdictions as possible. Therefore strict KYC and AML rules are applied for all participants. Please do not ask us for exception as we will not grant such requests. Such exceptions may have legal repercussions that would not benefit anyone involved, the least the token holder. So let’s just go straight to it!

What is KYC? What is AML?

KYC stands for Know Your Customer and AML stands for Anti Money Laundering. KYC means that we are obligated to properly identify every buyer of our token. There are many reasons why and the first one is that some countries prohibit their citizens to participates in token sales. We also need to KYC you in order to be able to exclude known bad actors to participate in the sale. AML procedures are partly connected to the KYC but also include additional background checks at different total amounts per person of for flagged transactions. This has partly guided us also in structuring the min and max ticket sizes and this is why you will need to additionally verify your address for tickets above $15k. It is an AML requirement.

Why do I need to do a KYC?

Because we all want 3air to be successful long term and do not want to risk regulatory issues later on. This doesn’t do any good neither for you nor for us. We are doing everything in our power to have a fully regulated and successful launch. It is regulations and not something anyone of us can change, so let’s just make it right and get over with it.

How do you conduct KYC/AML procedures?

For the KYC/AML procedures we are using a third-party provider (Acuant). At the start of the actual KYC you are redirected to their application where you need to provide your name, date of birth, address, email and telephone number. You will need to also provide a valid ID and a selfie photo of you. First, we will check your country against our blacklisted countries list. The app then uses facial recognition to match your selfie to your ID and then checks the validity or your ID with official databases. Your name is then checked with multiple criminal databases and PEP (Politically Exposed Person) databases. If no match is found, your KYC will be approved. Else it might get denied or sent to manual review. Please note, these are only checks and no reporting is done or any alarms or similar are triggered.

What are the KYC restricted countries?

We needed to restrict the following countries to participate in the public presale: USA, China, Afghanistan, Crimea, Cuba, Libya, Myanmar, North Korea, Palestinian Territory, Venezuela, Yemen, Syria, Sudan, South Sudan, Iran, Iraq, British Virgin Islands, Republic of the Cote D’Ivoire, El Salvador, Eswatini, Gambia, Liberia, Malawi, Mali, Moldova, Niger, Zambia, Zimbabwe, Belarus and Central African Republic.

What will I need to pass the KYC?

Passing the KYC is easy. You will first be asked about your country. Please select the country that is on your official ID. You will then be redirected to our KYC provider where you will need to fill out a simple form with your personal information that will later on be checked against the provided document. Please take care to type out the information exactly as in your document (you might replace special characters with equivalents). They you will need to choose the type of document you have on hand and type in your phone number once more. If you are using a desktop computer, you will be sent an SMS to your phone with a link that will allow you to take live images of your document. Please stay in a well-lit environment when you take images. Next you will need to take a selfie and make sure you do not wear any hats, masks or glasses. Your face needs to be uncovered and not cut on any sides. Afterwards the system will take you back to the initial screen and verify your documents. You will be notified if your KYC was accepted or not. In case of some uncertainties your KYC might need manual review and that could take up to 48 hours. If your KYC got rejected, we might allow for another try on your request.

I can’t take pictures of the document. My camera is not allowed. What should I do?

Some modern browsers like Brave might have high privacy features enabled. You can access the camera privacy features if you click on an icon usually representing a lock or similar and usually placed in the top left corner of the browser window (mostly in the URL input box). Tap on it, then select camera and then allow. You should be good to go.

Is my data private and secure?

Yes it is. All data transmission are encrypted and we are using a professional and fully certified KYC provider.

Do you report this information to anyone?

No, we are not obligated to report any information directly and we do not report or send your information to anyone. In the case that some authorities would contact us with a valid court order asking specifically for your information, we would need to disclose them.

My KYC got denied. What now?

There might be multiple reasons for that. For instance, you might be from one of the countries that are prohibited to participate in the sale. There might be a full or partial match on any of our background checks. You might have mistyped your information and they couldn’t be verified against your ID. The image of the ID or your selfie are of bad quality. Or maybe the KYC algorithm is just being weird again. If you think your KYC being denied was a mistake, then please feel free to notify us about that. You will be provided with a handy button that does this for you with a simple click.

My KYC is in manual review. What now?

Just sit back and relax. It may take up to 48 hours to do a manual KYC so be patient. You will be notified about the status of your KYC on your provided email.

Will I be allowed to retry the KYC?

Depending on the denial reason we might allow a retry at the KYC. Retries are handled manually and will not be granted if the KYC was denied for a good reason.

What is “EARLY KYC”?

Early KYC is a special privilege we are offering to our early supporters. If you have preregistered on our website with you email before the 21st of November you can do your KYC ahead of the public presale start on the 26th of November.

Regulations. A hot topic in the crypto space. Some are for it and some against it, but in the end every legit and long-term project needs to do it. There’s just no way around it. Although it’s a big burden for everyone involved, it does have its place at the current state of the crypto world. Then again, it is not exactly doing the job it is supposed to do… Regulation altogether is currently failing preventing scams and crime within crypto and is slowing down it’s adoption, mostly putting a tough operational tax on the players it pretends to protect while being helpless at stopping the ones that need to be stopped.

3air is a decentralized telecom platform connecting people of Africa with broadband. Please visit for more information.